Avaya Systems We Support

Avaya Aura Communication Manager runs the phones for many hospitals, universities, government agencies and large enterprises. We provide independent maintenance and support for Communication Manager systems, including the servers, gateways, voicemail and endpoints that go with them. Our Tier 3 help desk is available 24/7/365 with a guaranteed 2-hour response, and onsite dispatch is guaranteed for major outages. Remote alarm monitoring and annual preventive maintenance are available on many systems.

Avaya IP Office is the phone system behind thousands of small and mid-sized businesses, schools and municipal offices. We keep IP Office systems running with a 24/7/365 Tier 3 help desk, guaranteed onsite dispatch for major outages, and spare phones and components kept onsite. Choose Full Coverage, Switch & Voicemail, or Remote Only coverage, priced by your system size and number of users. There is no pressure to upgrade: we support your IP Office for as long as you want to keep it.

Many Avaya Definity systems are still running reliably after decades in service, and there is often no reason to replace one that works. We specialize in legacy systems like Definity and keep spare parts onsite in a crash kit, so most repairs happen the same day. Our Tier 3 technicians know Definity hardware and software inside and out. You get 24/7/365 help desk support, guaranteed onsite dispatch for major outages, and no forced upgrades.