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Yes. Independent, third-party maintenance is a common way to support Avaya systems. Fisher Telecom runs its own help desk staffed by Avaya Tier 3 engineers and works with Avaya-certified local technicians nationwide.
Pricing depends on your system type, its size, the number of users and the coverage level you choose. Our customers typically pay 30-50% less than manufacturer partner pricing. Contact us for a free quote.
No. We specialize in legacy enterprise phone systems and never force upgrades. If your system works, we will keep it working.
Our help desk is available 24/7/365 with a guaranteed 2-hour response. For major outages, onsite dispatch is guaranteed.
We keep a crash kit of spare phones and system components at your site, so most repairs can be done the same day.
Yes. Many customers start small and add more systems once they see the difference.
Full Coverage, Switch & Voicemail coverage and Remote Only coverage, each with flexible coverage hours.
Existing customers can open a ticket any time from the Open a Ticket page, or call (773) 312-3300.
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